Privacy Policy

This privacy policy applies to the processing of personal data in our online store. In compliance with LGPD and RGPD regulations, we are committed to protecting the privacy and personal data of our users.

  1. Responsible for the treatment:

The person responsible for the processing of your personal data is Nieve Jewelry SL, with registered office at Avenida Antonio Almela nº43, L'Alcúdia, Valencia and NIF B13943691. If you have any questions or concerns about our privacy policy or the processing of your personal data, you can contact us at info@friacomonieve.com

  1. Purpose and legitimacy of the treatment:

The personal data we collect is intended to manage the contractual relationship with our users and provide our services. The legitimacy of the treatment is based on the consent given by the user when accepting this privacy policy.

  1. Categories of personal data processed:

We collect the following personal data from our users:

  • Identification data: name and surname, tax identification number (NIF/CIF), postal address, email, telephone number.
  • Payment details: credit or debit card information, bank account number.
  • Transaction data: purchase and payment history, information about the products or services purchased.
  • Browsing data: information about the use of our online platform, such as the IP address, geographical location, the type of device used and the Internet browser used.
  • Profile data: information about your personal preferences and tastes that allow us to offer you personalized products and services.
  1. Recipients of personal data:

Personal data may be transferred to third parties in compliance with legal obligations or within the framework of the provision of our services. In particular, they may be communicated to the following entities:

  • Technology service providers: companies that provide us with web hosting services, maintenance of the online platform and data processing.
  • Financial entities: banks and financial entities that process payments made by users.
  • Competent authorities: public organizations and judicial authorities that require the information in compliance with their legal functions.

No international data transfers will be made without the user's prior consent.

  1. User rights:

Users have the right to access, rectify, delete, limit and oppose the processing of their personal data. Likewise, they have the right to the portability of their data and to withdraw their consent at any time. These rights can be exercised through the following means:

  • Email: friacomonieve@gmail.com
  • Postal address: Avd. Antonio Almela 43, L'alcudia, Valencia, 46250

  1. Security measures:

We have adopted technical and organizational measures to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorized access. In particular, we have implemented the following security measures:

  • Data encryption: We use encryption technologies to protect personal data transmitted between our users and our online platform.
  • Access control: we restrict access to personal data only to those employees who need to know it to provide the services contracted by the user.
  • Password Policy: We establish strong password policies to prevent unauthorized access to our systems.
  • Backups: We make backup copies of personal data to ensure its availability and recovery in the event of incidents.
  • Risk assessment: we carry out periodic assessments of the risks that may affect the security of personal data and adopt preventive measures to minimize them.
  1. Conservation period for personal data:

Personal data will be kept for the period necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations. In general, the data will be kept during the term of the contractual relationship and, once it has ended, for the period necessary to comply with the applicable legal obligations and for the prescription of responsibilities.

  1. Modifications to the privacy policy:

We reserve the right to modify this privacy policy at any time. The modifications will come into force from their publication on our online platform. If we make significant modifications, we will inform you of them through the contact methods you have provided us.

  1. Cookies:

We use cookies to improve the user's browsing experience and to offer you personalized products and services. You can obtain more information about the use of cookies on our online platform in our cookie policy.

  1. Acceptance and consent:

By accepting this privacy policy, the user accepts the processing of their personal data in the terms described therein. Likewise, you grant your consent for the processing of your personal data for the purposes and legitimacy indicated in the privacy policy. The user guarantees that the personal data provided is true, accurate, complete and updated, and undertakes to communicate any modification thereof.

If you have any questions or concerns about our privacy policy or the processing of your personal data, you can contact us through the contact methods indicated in the privacy policy.